Return on Investment
Our new Return on Investment scheme is designed to help us take back responsibility for our products at the end of their lives, improve design and makes your money go further. We will give you money off for your part in completing the product life circle and at the same time, reward your repeat custom. Taken from the Original Article...
FAQs & Important Information:
How does it work (Click to expand)
You fill out a form and we'll send you a Freepost Address and a voucher number. Simply jot this on the packaging if you kept that, or on a new bag. Stick it in your nearest post box. We'll take care of the rest. Get yourself over to www.rapanuiclothing.com, pick a replacement and pop in your voucher code in the box. Hey presto, you're awarded your money.
Can I send back clothes from other brands?
Can I send back multiple items?
Can I send back items I bought in Rapanui stores?
Yep. You can also use your voucher in Rapanui stores even if your first purchase was online. No worries.
What if I bought from a Rapanui stockist?
What if I bought it five years ago?
How long does the Voucher code last?
Can I give the voucher to my friends to use?
What happens to the products when you get them?